#WD MY BOOK EXTERNAL HARD DRIVE NOT RECOGNIZED PC#
This morning, I started transferring my music to the PC and it got down to 35 minutes when it flashed a quick error message then shutdown. Only did several files then decided to save the rest for today.
I spent last night moving my files back to the PC from the external.
I saved all my important files, pictures, music, e-books, etc on it and then over the weekend my PC started acting up to the point that the hard drive needed to be replaced. It sat in the box for months before I opened it and started using it. I bought my external harddrive last year. I just came to the website to see if anyone had any solutions to this problem. I wonder how long it will be before someone makes a WD equivalent of United Breaks Guitars... I for one will never buy a WD product again and will be sure to warn others of this none to happy experience... Obviously DEFECTIVE products being pushed out into to the market place and all they can do is hide behind a link to their “warranty policy”. It’s disheartening to see how large companies like WD have such little regard for their clients. In summary: 4 units bought from WD - 2 completely dead within a year and 1 that’s never worked as advertised.Īll WD can do is make some canned response to my post one week after I initially posted asking me all the things I’d already stated (in other words didn’t even have the courtesy to read my post before responding) and then follow up with an oh-well it’s stuffed, you’ll just have to replace the drive. Even when connected by USB the stupid thing doesn’t really work properly and won’t shut down when the computer is put to bed... So back to USB (after wasting 15 euros on a good quality eSata cable that didn’t come with this so call eSata device!). Guess what, when connected by eSata my computer constantly crashes. I bought the eSata model specifically to transfer data quickly. My own My Book has never really worked properly. Fortunately, I eventually persuaded the shop to do a straight swap. Living in Spain, I would have had to send it to France and pay the freight claim a new one. My Media Player was completely dead within three weeks. My friend and I both bought a MyBook and WD Media Player each at the same time, around a year ago. I’m really disappointed and somehow angry as well. =>Interface Descriptor This is a Mass Storage USB Device Interface Class =>Device Descriptor This is an Interface Class Defined Device =>Endpoint Descriptor Direction: OUT - EndpointID: 2 =>Endpoint Descriptor Direction: IN - EndpointID: 1 =>Device Information Device Bus Speed: High
Has anyone got a suggestion for getting this working again? However I can see it in Device Manager under Disk Drives and also in USB device viewer - (output log below)… It doesn’t show up in My Computer or Disk Management I’ve tried to check though the forum for a solution without much luck. I also can’t see it on my computer with a different cable and power source (they work fine for my own My Book). Suddenly his computer has stopped recognizing it. A friend of mine has given me his My Book to test for him.